![]() ![]() A few minutes later, what sounded like the same voice answered with what was their initial greeting when answering a call. I know not only because it wasnt the original person I spoke to, but they answered "Hello, mam?" and Im a man. While on hold, someone cut it on the wrong line. The next person I spoke with seemed nice, but that was the last I heard of her, as I was put on hold for the next ten minutes. Thats not five minutes of me being on hold, thats five minutes of ringing. Five minutes passed and no one picked up. Next, the gentleman I spoke to sounded as if he had the mouthpiece of the phone actually in his mouth I couldnt understand what he was saying, but he transferred me to a different department.Īnd it rang. I dont care - please just get to my options. I called today to see what was happening, as Im going out of town tomorrow and being able to see would be awfully convenient.įirst, the greeting letting the caller about the new location is way too long. My wifes contacts came in within a couple of days, mine are still missing. ![]() The exam went well enough, and we both ordered contacts, which would be delivered to our home in a handful of business days. ![]() My wife convinced me to switch to OptimEyes as she had been going to them for years and was very satisfied with their services. ![]()
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